Terms and conditions

Our Terms & Conditions are in compliance with the laws and regulations provided by the European Union for domestic and international trade. All customers within or outside the EU are bound by these Terms & Conditions and must explicitly agree to these before purchasing from our website.

We reserve the right to vary or amend these conditions without prior notice. We will only accept and process orders that have been paid for in full.

We reserve the right to reject an order for any reason, like suspicion of fraud, or if we are unable to fulfill the order.

Delivery

All decor, household goods and dinnerware items listed on our website are in stock and usually dispatched within 48 hours. We ship from Monday til Friday, by premium airmail or better courrier service, to make sure your order arrives fast and safe. You will be required to sign for the parcel on delivery.

Price and payment

All prices on our website are displayed in Euros (EUR / €). US customers and other customer from outside the EU can securely pay by Visa, MasterCard or PayPal without worrying about having Euros in their account; these payment services will convert your total into your local currency at the daily exchange rate. Shipping is not included and will be added during checkout.

Taxes & duties fees

Our prices are displayed with 15% VAT tax included. This tax is applicable for all EU customers. Customers from the USA, Canada, Australia or any other non-EU country are exempt from this tax. As soon as you register a non-EU shipping address, this tax will be reoved from your total. Please note that customers from outside the EU might be subject to local import taxes or custom duties. Customs charges and taxes are determined by your country's government and the amount you are asked to pay is at their discretion. Happy Home Decor is NOT responsible for duties or taxes incurred on packages shipped internationally.

Exchanges and returns

We offer simple and uncomplicated exchanges and returns on all decor, homegoods and dinnerware sold in our online shop. Customers can return any purchase to us within 30 days for an exchange or refund. Returns received back after 30 days can only be exchanged for a store credit, returns received past 60 days will be refused and discarded. All items must be returned to us undamaged and in their original packaging. Clearance sale and blow-out items are sold as-is and exempt from refunds.

Legal

At Happy Home Decor we do our best to make every customer happy, and should you not be entirely satisfied with your purchase, please let us know and we wll try to make it right. In the event that no reasonable agreement can be met, all legal claims must be filed with the courts of law in Luxemburg.


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